Privacy Policy

1. Information We Collect

At Hyre, we collect the following types of information:

• Personal Information: Name, address, email, phone number, and payment details
• Shipping Information: Origin, destination, package details, and tracking data
• Identity Verification: KYC documents for certain shipments
• Usage Data: How you interact with our website and app

2. How We Use Your Information

We use your information for the following purposes:

• Processing and tracking your shipments
• Communicating about your shipment status
• Improving our services and user experience
• Complying with legal requirements
• Preventing fraud and enhancing security

3. Information Sharing

We may share your information with:

• Shipping partners to facilitate delivery
• Payment processors to complete transactions
• Government agencies when required by law
• Third-party service providers who assist our operations

We do not sell your personal information to third parties.

4. Data Security

We implement various security measures to protect your data:

• Encryption of sensitive information
• Regular security assessments
• Access controls for employee data access
• Secure data storage practices

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Delete your personal data
• Restrict or object to certain processing
• Data portability

To exercise these rights, please contact our privacy team at privacy@hyre.com.np.